Applicable terms and conditions
As a responsible financial services group, we are open about terms and conditions applicable to our relationships with customers. The fairness and integrity of our practices are at the core of our relationship-building approach. Ensuring compliance with these principles is our responsibility towards our customers. We are transparent about what you can expect from us. You will find below our general terms. We make these documents available to you in a pdf format so that you have the possibility to read, download and save them easily.
Societe Generale – General Banking Conditions
This document contains the general terms applicable to the entire business relationship with our clients in the Netherlands whether they hold accounts with us or not. Largely inspired by the General Banking Conditions published by the “Nederlandse Vereniging van Banken”, we have tailored them to large corporate customers to correspond better with their business needs.
Societe Generale – Complaint Procedure
We do our utmost to satisfy our customers. However, if you are not satisfied with the services provided by Societe Generale, Amsterdam branch, you may submit a complaint. To allow you to know which steps you should take if you are not satisfied, please find below our complaints procedure.
Societe Generale – Accounts and Payment Conditions
Backed by a global network in more than 50 countries, we offer a wide range of payment and cash management services for corporate clients. Our Accounts and Payment Conditions apply to the main features of our account relationships as well as to the main payment transactions debited or credited on accounts held at Societe Generale, Amsterdam branch. This document also contains, for example, the rules applicable to the deposit guarantee scheme protecting our clients.
Societe Generale – Standard Pricing Conditions
We are transparent about rates applicable to our main services. Please find below our standard pricing conditions applicable as of now.