Accessibility statement

Société Générale undertakes to make its website accessible in accordance with Article 47 of Law No. 2005-102 of February 11, 2005.  

To this end, it shall implement the strategy and actions detailed in its multi-year plan which is currently being drawn up.  

This declaration of accessibility applies to Société Générale Netherlands website


The Société Générale Netherlands site is partially compliant with WCAG 2.1 Double-A (AA) level due to the non-conformities and deviations listed below.  


The compliance audit carried out by Ipedis reveals that the compliance rate is  74,19%: 

  • 23 compliant criteria  
  • 8 non-compliant criteria  
  • 19 non-applicable criteria 


The content set out below is not accessible for the following reasons:

Not compliant

Several elements of non-compliance are described in this document, some of which are recurrent on several pages:  

  • The informative image has a text alternative, but it is not relevant and does not allow the content of the image to be understood.
  • The title of some links and buttons makes it difficult to understand their destination.
  • PDF documents are not accessible.
  • The search field in the header has no label.
  • Form fields do not have an autocomplete attribute.
Derogations for disproportionate burden

No derogation identified.  

Content not subject to the obligation of accessibility 

No derogation identified.  


This statement was made on 18/10/2023 and updated on the 18/01/2024. 

Technologies used for the website development:  

  • HTML5  
  • CSS  
  • JavaScript 


The tests of the web pages were performed with the following combinations of user agents and screen readers:  

  • NVDA avec Google Chrome 


The following tools were used in the evaluation:  

  • Web Developer Toolbar 
  • WCAG – Constrast checker 
  • Accessible Color Picker 
  • Taba11y 
  • Axe DevTools – Web Accessibility Testing 
  • Assistant RGAA 
  • PDF Accessibility Checker (PAC) 2021 


Pages of the site having been the subject of the verification of conformity:  


Société Générale is committed to making its websites and applications accessible, in accordance with the article 47 of the Act No 2005-102 of the 11 February 2005.
For this purpose, we will carry out the strategy and actions listed in Multi-year accessibility plan and the Annual accessibility improvement plan.
This accessibility statement applies to www.societegenerale.nl.


If you are unable to access any content or service, you can contact the website manager to be directed to an accessible alternative or to obtain the content in another form. 

Contact the communication department of Société Générale at the following email address:  gbis.communication@socgen.com

Enforcement procedure

This procedure shall be used in the following case.
You have notified the accessibility referent an accessibility defect that prevents you from accessing any of the content or services of Societe Generale in the Netherlands and you have not been given a satisfying answer.